Effective date: April 12, 2022
Quest Health Solutions (“us”, “we”, or “our”) operates the website, https://questhealthsolutions.com/ ,and provides information, tips and resources regarding durable medical equipment, and may also provide such durable medical equipment to You as you may request based on a prescription (hereinafter referred to as the “Service”).
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: (1) contact data (such as e-mail address, telephone number); (2) first name and last name; (3) demographic data (such as gender, date of birth or zip code); and (4) certain Cookies and Usage Data.
Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and, once linked, may identify an individual person. Also, some Usage Data may be Personal Information under applicable law.
Examples of Cookies we use:
From You. We collect information from you when you
Online Advertising. Our advertising management partners use Data Collection Tools through the Services to enable them to recognize a unique Cookie that has been placed on a user's browser, which in turn enables us and these ad management partners to learn which advertisements bring users to the Services. In addition, we and our ad management partners may use these Data Collection Tools to track the actions of users of the Services, to measure statistics of our marketing efforts, and to deliver advertisements on the Services that may be more relevant to you. We and our ad management partners also may use Data Collection Tools to record the actions of users of the Services, to measure statistics of our marketing efforts, to deliver advertisements on the Services that may be more relevant to individual consumers and to improve the consumer experience on the Services.
Quest Health Solutions uses the collected data for various purposes:
We may share and disclose information as described at the time information is collected as follows:
By completing or submitting a registration form or partial registration form you are consenting to receive SMS, wireless or other mobile offering to your cell phone. You understand that your wireless carrier’s standard charges and rate apply to these messages. For SMS text messages, you may remove your information by replying “STOP” to the SMS text message you have received, and we will remove your personal information within 10 days of receiving such request.
Quest Health Solutions may process your Personal Data because:
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Quest Health Solutions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Quest Health Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:
Quest Health Solutions will not share, lease, or sell any personally identifiable information outside of its affiliated organizations or as set forth above. You will not be contacted by any third parties on behalf of Quest Health Solutions, unless it is an affiliated company.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Quest Health Solutions aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.